Terms & Conditions

These Terms & Conditions govern your use of cyaagain.com and any reservation made with C Ya Again Executive Transportation ("we," "us," or "our"). By requesting a quote, making a reservation, or using this website, you agree to these terms.

Our Service

C Ya Again Executive Transportation provides private, licensed executive car service across Orange County and Los Angeles, including airport transfers, point-to-point rides, and hourly/event transportation. We operate under California Charter-Party Carrier permit TCP 44494-A.

Reservations & Fare Estimates

Fare estimates shown on this site are calculated based on distance and time of day and are provided for informational purposes before booking. Your final fare is confirmed at the time your reservation is accepted. A complete street address (or recognized airport) is required to complete a reservation, since a general city or ZIP code alone is not sufficient for a driver to locate you.

Airport pickups require a valid flight number so we can track your flight and adjust for delays. Airport drop-offs do not require a flight number, though providing one is helpful.

Same-Day & Short-Notice Requests

Reservations requested less than 24 hours before pickup cannot be completed online and require a direct text to (949) 666-0020 to confirm driver availability. Short-notice bookings within 24 hours may include an additional short-notice rate, disclosed at the time of your request.

Cancellations & Changes

Changes. You may change the time, date, pickup or destination of a reservation at any point before your chauffeur is dispatched, at no charge, however close to the pickup. Where a change alters the distance or duration, the fare is recalculated at our published rates. Each reservation may be rescheduled twice without charge; a third change is treated as a new booking at current rates.

Cancellations more than 12 hours before pickup. No charge. Any payment already taken is returned in full to the original card, normally within five business days.

Cancellations between 1 and 12 hours before pickup. Fifty percent of the quoted fare is charged. Gratuity is not charged.

Cancellations less than 1 hour before pickup. The full quoted fare is charged. Gratuity is not charged.

No-shows. If your chauffeur arrives at the agreed pickup and we are unable to reach you, the full quoted fare is charged. A chauffeur waits 15 minutes at a residence or business address, 45 minutes after the reported landing time for a domestic flight, and 60 minutes for an international one, before a reservation is recorded as a no-show. Landing time is taken as wheels down, not gate arrival. We attempt to reach you by phone and text before that point.

Waiting time. Waiting beyond the periods above is charged at $20 per 15 minutes for a sedan and $25 per 15 minutes for an SUV, in 15-minute increments.

Flight delays and cancellations. No cancellation charge applies where a delayed, diverted or cancelled flight prevents a pickup. We monitor your flight and adjust your pickup time without charge. You need not contact us, though we welcome it.

Circumstances beyond either party's control. No charge applies where a pickup cannot proceed because of severe weather, road closure, or another event outside your control or ours.

How charges are taken. Where a card is held on file, a cancellation charge is taken from that card and a receipt is emailed to you. Where no card is held, an invoice is issued with 30 days to pay.

To change or cancel, reply to any message from us, or use the link in your confirmation.

Vehicle & Passenger Conduct

Passengers are expected to treat our vehicles and drivers with respect. We reserve the right to decline service or end a trip early in situations involving unsafe, abusive, or illegal conduct.

Limitation of Liability

While we make every reasonable effort to provide safe, timely, and accurate service, C Ya Again Executive Transportation is not liable for delays caused by traffic, weather, flight changes, or other circumstances outside our reasonable control.

SMS & Text Message Terms

By providing your phone number, you consent to receive text messages from C Ya Again Executive Transportation related to your reservation, including confirmations, driver updates, and verification codes.

• Message frequency varies based on your reservation activity.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for assistance, or text (949) 666-0020 directly.
• Carriers are not liable for any delayed or undelivered messages.
• See our Privacy Policy for more on how your information is used.

Payment Authorization

When required, a valid payment method must be provided to confirm your reservation. Your card will be verified at the time of booking, but no charge will be submitted until your reservation has been completed. The final amount charged reflects the actual trip provided, including any applicable fees disclosed at booking (such as airport fees or same-day surcharges). You will not be charged for a service you did not receive.

Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Changes to These Terms

We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

Contact Us

• Text: (949) 666-0020
• Email: [email protected]